On Windows 10, this cache deletion method is particularly helpful if are having issues logging into Microsoft Teams if you have multiple accounts, or are trying to remove old Microsoft Teams account information. This method works similarly on a Mac by deleting the following directory ~/Library/Application Support/Microsoft/Teams. You may need to log back in to Teams again once the app restarts, but you should be able to use Microsoft Teams without any issues.
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The cache deletion will remove the following Microsoft Teams items from your Windows 10 PC the web client cache, icons, thumbnails, local message history, your Microsoft Teams display images, and any other Microsoft Teams add-ons. Your previous saved Microsoft Teams settings will be completely erased. Your new Microsoft Teams cache directory will be restored automatically by using your organization's Microsoft 365 cloud account.
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The cache deletion will not remove the Microsoft Teams app from your PC here is how to completely uninstall Microsoft Teams.
The folder that you deleted will remove everything cached from Microsoft Teams on your Windows 10 PC. Delete the contents of the entire folder.Cut and paste the following location(s) into File Explorer: %appdata%\Microsoft\Teams (note, this is an updated location).Here's the workaround to clear all of the cache from Microsoft Teams. At the moment, there is no way to clear the local cache directly from within the Microsoft Teams app until Microsoft pushes out an update. On the Microsoft Teams UserVoice, users have requested an option to clear the cache on Microsoft Teams from within the graphical user interface (GUI). At the moment, Microsoft does not have a way to clear the local cache in Microsoft Teams.
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